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    CCC / Service & Support

    Tags: E2E Solution Support ITIL Meldungsbearbeitungsprozess Software Lifecycle Management Solution Manager Support Angebote TCO Testtools Upgrade Zertifizierung


    Corporations and key clients who have concluded value contracts and now act as intermediaries between the end user and SAP come together in the Customer Competence Center work group. Besides discussing the organisational requirements of operating a CCC, topics for discussion also include SAP standard functions, industry, new dimension and generic business product solutions. The bundled and prioritised modification requests which result from this work group are of particular importance to SAP.

    Contacts

    Sprecher

    Andreas Oczko
    arvato Systems Technologies GmbH Telephone: +49 5241-801023
    Mobile: -
    -  
    - -

    Stellvertretender Sprecher

    Jörg Bungert
    T-Systems International GmbH Telephone: 0681-909-1141
    Mobile: -
    -  
    - -

    Stellvertretender Sprecher

    Bernd Dörnemann
    ThyssenKrupp IT Services GmbH Telephone: 0049-201-844535296
    Mobile: -
    Helenenstraße 149  
    45143 Essen

    Stellvertretender Sprecher

    Jens Pommer
    E.ON IT GmbH Telephone: 0049-931-300-1771
    Mobile: 0049-160-7090431
    Bismarckstr. 9-11  
    97070 Würzburg

    SAP Ansprechpartner

    Annette Michel
    SAP AG Telephone: 06227-740032
    Mobile: 0151-16809809
    Dietmar-Hopp-Allee 16  
    69190 Walldorf

    SAP Ansprechpartner

    Steffen von Berg
    SAP AG Telephone: -
    Mobile: -
    Dietmar-Hopp-Allee 16  
    69190 Walldorf

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