Taking the next steps in digital transformation

DSAG achieves another milestone in indirect access

Walldorf, Germany, 5.7.2019 – The German-speaking SAP User Group has achieved a further milestone for existing customers when it comes to indirect/digital access: in future, SAP will offer customers multiple ways to use and pay for indirect access, meaning access to SAP applications via third-party systems.

In a digitalized world, value added is increasingly found in processes that are no longer executed by humans, but by systems. In recognition of this, SAP has now added a document-based pricing model to its licensing range. The aim is to only charge based on documents that actually add value for customers, such as orders or invoices. Existing SAP customers are already grappling with how to adapt their current licensing models to this new world, but now they have genuine options.

In response to a request from 2017, SAP and DSAG joined forces with other key user groups such as the Americas’ SAP Users' Group (ASUG) to find a solution to the issue of indirect access. This means that there are now several options for switching to the document-based model in a largely cost-neutral and unbureaucratic manner. With the first option, the contract history is ignored and you get the necessary documents at a neutral cost. But it's also a fact that the customer has a 15-percent increase in newly added documents, i.e. licensed a certain future growth in advance. A second option gives the customer the opportunity to receive a discount of 90 percent on the total number of billing-relevant documents.

New licensing possibilities

The new indirect usage options are part of SAP's Digital Access Adoption Program (DAAP), which provides customers with various options to move to a licensing and pricing system that recognizes and accounts for existing investments. "With the Digital Access Adoption Program, we have now achieved an excellent result since we introduced indirect access licensing in April 2018. This has only been possible through close collaboration and fruitful partnership with our user groups. I am confident that our customers will benefit greatly from this successful work," says Christian Klein, Chief Operating Officer and Member of the Executive Board of SAP SE. Andreas Oczko, DSAG Board Member responsible for Operations/Service & Support, adds: "SAP has thus largely followed the suggestions of the user groups and has taken a giant step to replace historically grown, highly complex contractual agreements with a simple, transparent model.”

A milestone for existing customers

For existing customers whose processes or documents are covered by an old contract, this can potentially lead to more attractive conditions. This represents a huge success for DSAG members and SAP customers in general.

However, it is important to emphasize that this is simply an option; companies do not necessarily have to switch to the document-based model. "SAP explicitly recognizes that an existing, compliant licensing model can continue unrestricted without causing any disadvantages for customers. This is particularly the case if the current licensing model is the most economically beneficial for the customer in question. So, all current options continue to co-exist on an equal level," summarizes Andreas Oczko. SAP will announce more details on the new licensing model at SAPPHIRE NOW and ASUG Annual Conference 2019 on May 7-9, 2019 in Orlando, Florida.

About DSAG

The German-speaking SAP User Group (Deutschsprachige SAP-Anwendergruppe e. V., DSAG) is one of the most influential SAP user groups in the world. Its strong network comprises more than 60,000 members from over 3,500 companies, ranging from medium-sized businesses to DAX corporations, and representing all industries in Germany, Austria, and Switzerland. This gives the group unparalleled insights into the digital challenges facing companies in these markets. DSAG uses this knowledge to represent the interests of SAP users and to support members on their paths to digitalization.


Die Deutschsprachige SAP-Anwendergruppe e. V. (DSAG) ist einer der einflussreichsten Anwenderverbände der Welt. Mehr als 60.000 Mitglieder aus über 3.500 Unternehmen bilden ein starkes Netzwerk, das sich vom Mittelstand bis zum DAX-Konzern und über alle wirtschaftlichen Branchen in Deutschland, Österreich und der Schweiz (DACH) erstreckt. Auf Basis dieser Reichweite gewinnt der Industrieverband fundierte Einblicke in die digitalen Herausforderungen im DACH-Markt. Die DSAG nutzt diesen Wissensvorsprung, um die Interessen der SAP-Anwender zu vertreten und ihren Mitgliedern den Weg in die Digitalisierung zu ebnen. Weitere Informationen finden Sie unter: www.dsag.de, www.dsag.at, www.dsag-ev.ch